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Return Policy

Sometimes items just don't work out for you, and that's ok! Please take a moment to review our return policy below. If you have additional questions, feel free to email us at shopthekloset@outlook.com, or send us a private message via Facebook.

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a credit or exchange. You will be offered a store credit for returned items, minus shipping costs you may have paid.

Follow the above 15 day policy above, must meet all criteria below, and may be exchanged for the same item in a different size. (Please understand our items do sell quickly)

To be eligible for a return, your item must be unused and in the same condition that you received it. We do not accept items that appear to have been washed or worn, smell of perfume or smoke, or have makeup, deodorant or pet hair on them. TAGS MUST STILL BE ATTACHED.

Some types of goods are exempt from being returned. Jewelry, headwear, leggings, and bras cannot be returned due to health reasons. Sale/markdown items are final sale and are not eligible for return. Only regular priced items may be returned, unfortunately sale items cannot be refunded.

Additional non-returnable items:
Gift cards

To complete your return, we require a receipt or proof of purchase - or must be able to locate your transaction via our online system.

Any item not in its original condition, is damaged or missing parts for reasons not due to our error or any item that is returned more than 15 days after delivery will not be eligible for return or exchange.

Returns/Store Credit
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your return will be processed, and a store credit will be issued within 5 days. We will contact you with a credit code to use online or at any of our shopping events.

Exchanges (if applicable)
We only replace items if they are defective, damaged or do not fit. If you need to exchange it for the same item in a different size, send us an email at shopthekloset@outlook.com and send your item to: 1365 Sandal Ct Warsaw Indiana US 46580. All exchanges must meet the criteria listed above, same as returns.

To return your product, you should mail your product to: 1365 Sandal Ct Warsaw Indiana US 46580 - or if you are local, you may drop it in the pickup bin and notify us that you have done so.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a store credit, the cost of original shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.